Verna for local businesses
A better website.
A clearer next step.
Help people understand your business, get in touch and move from an enquiry to a conversation. Start with a bespoke website. Add the tools you need as you grow.
A written scope. Direct contact with the team. We reply within one business day.
The right service.
Easy to get in touch.
“Could you send me a quote?”
- Received through
- Website enquiry
- Next step
- A reply from your team
A customer journey we can build around your business. Features and integrations depend on your agreed scope.
The starting point
A website that feels like your business.
For trades, independent shops, hospitality and service businesses whose next customer starts by looking them up.
We shape the pages around what your customers need to know: your services, your area, your approach and how to contact you. You see the work as it develops and agree the details before launch.
Explore website buildsWhat we build into the brief
- Design shaped around your business
- Mobile-friendly, accessible pages
- Clear service and contact information
- Technical SEO foundations
- Enquiry forms with an agreed destination
- Testing and a documented handover
Content writing, photography, booking systems and other integrations are agreed separately where needed.
Think beyond the first click.
A useful website connects to the way you work. We agree what happens when someone gets in touch, as well as how the pages look.
- 01
Get found
Clear service pages help people understand what you offer and where you work.
- 02
Make contact
A straightforward enquiry form gives customers a useful next step.
- 03
Keep track
Send the details to your agreed inbox or system, ready for someone to respond.
- 04
Deliver the work
Add customer or project tools when your day-to-day process needs them.
Keep it running.
Keep it useful.
Add managed hosting and care when you want us to handle deployment, domain setup and the agreed maintenance after launch. We put the support scope and recurring costs in writing.
Already have hosting? We can scope a build and handover for your chosen setup.
Website + hostingWhen the spreadsheet
starts getting in the way.
Customer records, enquiry tracking and project tools can help your team see what needs attention. We can scope a dedicated system around your process, including who uses it and how it connects to your website.
A separate custom project, with the features and access agreed for your business.
Discuss a business toolWhat would help you most?
You don’t need a technical specification to start. Choose the situation that sounds familiar.
Before you get started.
A few practical answers to help you decide.
Where should a small business start?
Usually with a clear website and a reliable way to receive enquiries. Tell us what you already have, how customers contact you and what is getting in the way. We will scope the useful first step.
Do I need the whole suite?
No. You can commission a website on its own, add hosting and care, or discuss a specific business tool. Each piece is agreed separately in your written scope.
Can you improve an existing website?
We can review your existing site and recommend improvements or a rebuild. The right approach depends on its condition, your access to it and what you need it to do.
What does it cost?
We quote for your agreed scope. Page count, content preparation, integrations and ongoing support affect the price. Your proposal separates the build cost from hosting, maintenance and any third-party fees.
Will I own the website?
Our website service includes source-file handover and your own content. We set out ownership, third-party licences, hosting and ongoing support in the agreement so you know what you are receiving.
Is a CRM included with every website?
Customer-management tools are a separately scoped project. A website enquiry form can send details to an agreed inbox or system; a dedicated workspace, integrations and follow-up features are specified around your business.
Can you add AI chat or phone answering?
These are not part of our current standard offer. We will help you assess the need, but the starting point is a dependable website and a clear enquiry process.
Tell us where your business needs a hand.
Share your current website, what you want to improve and any timescale. We’ll help you work out a sensible scope.
We reply within one business day.