Services
Five services. One connected approach.
Start with the website. Add the software and support you need, when you need it, from one team. AI call handling is experimental; every project is individually scoped.
Bespoke Websites
A bespoke website built around your business.
Your website is usually the first thing a potential customer checks. Make that first impression feel like you.
From a simple business site to a website with booking and enquiry systems, we build around what you need. Receive your site files or add hosting on Verna’s own servers.
What it does for you
- A design shaped around your business, not a generic template
- Mobile-friendly pages with technical SEO foundations
- Enquiry forms and booking features scoped to your needs
- A free website demo after we discuss your requirements
- Optional hosting, SSL and separately agreed maintenance
A clear first impression. A useful next step for your customers.
AI Chatbot
Helpful answers, even when you’re busy.
Customers often have a quick question before they get in touch. An AI assistant can help them find information about your business.
We scope it around your services, approved information and handover process. AI can make mistakes, so important decisions and questions it cannot resolve should go to your team.
What it does for you
- Answers based on information you approve
- Help with common questions about your services
- A clear route to contact a real person
- Enquiry routing where agreed in the project scope
- Setup, hosting and usage costs discussed upfront
Useful assistance, with your team there when it matters.
AI Call HandlingExperimental
Exploring a helping hand for business calls.
When you’re working, answering every call can be difficult. We’re exploring AI phone assistance for collecting enquiry details and helping route calls.
This service is experimental. Speak to Sam about feasibility, limitations and costs before relying on it for business calls. Availability and capabilities are not guaranteed.
What it does for you
- Explore a call flow designed around your business
- Discuss the details an assistant could collect
- Agree when a human needs to take over
- Review privacy, consent and integration requirements
- Test a limited use case before considering wider use
Start with a conversation and a carefully scoped experiment.
Bespoke Software
Software shaped around your business needs.
Most businesses run on a mix of subscriptions, spreadsheets and things one person keeps in their head.
We can build systems around the way you operate: bookings, customers, stock and jobs. Features, access and integrations are scoped in writing before development.
What it does for you
- Workflows designed around the way your team works
- Customer, booking or job information in one place
- User access and dashboards suited to different roles
- Connections to other systems where feasible and agreed
- A foundation you can extend as your needs change
Software that fits your business — instead of the other way round.
AI Advice & Optimisation
A straight answer on where AI could help your business.
Everyone is talking about AI. Knowing where it would actually help your business is a different question.
Talk us through your day-to-day work. We’ll discuss possible uses, practical limitations and likely costs, then agree the scope of any further review or implementation.
What it does for you
- Start with the business problem, not the technology
- Identify repetitive tasks worth investigating
- Compare AI with simpler software solutions
- Discuss human review and data safeguards
- Agree priorities and costs before building anything
Understand the options before committing to a build.
Free 15-minute call
Not sure which one you need?
Tell Sam about your business and what you’d like to improve. We’ll help you work out where to start.
Individually quoted. Hosting, maintenance and AI usage costs agreed separately.