A helpful first answer.
A person when it matters.
AI chatbots are an optional service, available to discuss alongside a website or as a separate project. Start with practical FAQs, enquiry routing or finding information in approved content.
Built around clear limits.
We agree the knowledge sources, scope, fallback to a person and testing before launch. An assistant should make its limitations clear, not invent answers or promise outcomes.
Costs agreed upfront.
Setup, model hosting, external APIs and usage may add recurring costs. Sensitive data and any clinical, legal or financial questions need careful scoping and human handling.